Build AI bots that automate support, open sales chats, and increase conversions - all with happier customers!Book a demo
Your call center agents will gain the ability to build AI chatbots.
Designing a chatbot answer feels like answering the customer.
Chatbot on any channel at once - web-chat, mobile chat, WhatsApp, etc.
Reduce the imbalance between channels - drive customers to the automated ones.
Detect those that need help with purchase and let the chatbot open conversations.
Impress with custom-triggered messages based on time, location, URL, etc.
Start with pre-trained questions for your industry, adjust the predefined answers, and deploy the chatbot on the channel of your need.
Call center agents, marketers, and managers - those can create and manage chatbots. With zero IT involvement - unless required, of course.
Both business results, as well as customer experience, is driven by where and how you set your chatbot. Manage one chatbot, deploy it on multiple channels.
Observe the automation level, explore the most common topics, and analyze customers' feedback - from the high-level view down to a single conversation perspective.
The chatbot will know your customers' details in order to provide full responses. Those that cannot be processed will be passed on the live agents.
Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.
Datart call center shifted focus on sales requests while chatbot automates the rest:
Thanks to Amio chatbot, we’ve discovered new and faster approaches to support our customers.
Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, and online conversionBook a demo