The best Liveperson alternative

Amio is an AI chatbot platform powered by GPT, offering a custom knowledge base, intuitive user interface, and integrations with help desks. These are some of the reasons why businesses prefer Amio over Liveperson for building website chatbots.

100 % accurate answers
3x online Conversion
1-Click Integration
Chat GPT-4o
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100+ e-shops trust Amio
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Footshop DATART Alpine ProAlpine Pro Europcar pilukapiluka bagindbagind pigu.ltpigu.lt multisportmultisport DonioDonio AktinAktin MuzikerMuziker iStyleiStyle

AI Chatbot

Amio
Liveperson
GPT 4o
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Prompt design
Info
Instruct the chatbot on how it should respond.
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Conversational context
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AI considers chat history in answers.
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Multilingual
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Page context
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AI considers the customer's location on the web.
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Shopping assistant
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The chatbot gathers relevant information from the customer and guides them to the appropriate products or product section.
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Conversational designer

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Liveperson
Predefined answers
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A chatbot can respond with predefined answers to specified topics.
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Chatbot templates
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Pre-configured chatbot for a quick start.
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Chatbot cloning
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Reusable conversational blocks
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Chat events
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Triggers for proactive outreach, welcome messages, and more.
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Variables
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Variables that can be used on multiple places of conversational flow (email address, opening hours, etc.)
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AI Knowledge base

Amio
Liveperson
Documents
Info
PDF, CSV, etc.
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Web scraping
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Product feeds
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XML feed containing product details, descriptions, stock availability, etc.
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Analytics

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Liveperson
Number of chats
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User feedback
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Hand over to live agent
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Helpdesk connectors

Amio
Liveperson
SalesForce
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Generic connector
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Connect to any help desk via email connector.
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Email fallback
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Transfer the conversation to email for live agent handover.
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FreshChat
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Channels

Amio
Liveperson
Webchat
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WhatsApp
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Facebook Messenger
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Mobile in-app chat
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Applause to the team at Liveperson

They’ve built a solid chatbot platform, but with the rise of AI, the landscape has evolved. You're here looking for a Liveperson alternative that embraces AI. Let's explore how Amio helps you create such chatbots.

Why businesses choose Amio over Liveperson

Advanced AI capabilities

With Amio, you can fully customize GPT parameters and connect the AI to your product catalog as well as any other documents, creating a robust knowledge base. This enables you to build an intelligent virtual shopping assistant.

Help-desk integrations

Amio integrates with a wide range of help desks, ensuring smooth handoffs to live agents when necessary.

Fully customizable

Unlike , Amio offers advanced conversational design capabilities, allowing for more complex and personalized chatbot interactions.

Extended Analytics

Amio provides detailed analytics, offering key insights that help you improve and optimize your chatbot’s performance.

Find out how Amio can help your support and sales

Book a 30-minute session with Amio conversational AI expert where we will both find out how chatbot can help you decrease call center costs and improve customer experience.

Book a demo
Our Expert
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3 steps to build an AI chatbot

Step 1

Import data

AI chatbot will operate on top of your data. Upload files, add product feeds, or even crawl the web with regular data auto-refresh.

Step 2

Customize AI chatbot

Instruct AI how it should answer, set your copy-write and tone of voice, set predefined answers, define product discovery questions, and change the look of the chat widget.

Step 3

Integrate & deploy

Integrate AI chatbot with your e-commerce platform, helpdesk, and Google Tag Manager. Get data from your systems and deploy in minutes.

Why they love Amio?

Rating of 5 Stars Rating of 5 Stars Rating of 5 Stars

Thanks to Amio chatbot, we’ve discovered new and faster approaches to support our customers.

Vladimir Krejcir
Head of Call Center
Case study

It was very easy to set up the bot, their team is really professional and onboarding was great.

Nevena Djorovic
Customer Care Team Leader
Case study

I recently had the opportunity to try out Amio’s chatbot service and I was extremely impressed with the onboarding process.

Ivan Lazic
Ivan Lazic
IT and Sales Executive
Case study

Amio is the first chatbot that brought us significant and real cost savings.

Jan Neuvirt
COO
Case study

The chat bot application is user-friendly and in addition, Amio shared their experience and valuable tips for improving client engagement.

Viktoras Staliauskas
Viktoras Staliauskas
Customer Experience Management Expert

We understand your business on

Shoptet

PrestaShop

SquareSpace

Adobe Commerce

Wix eCommerce

BigCommerce

WooCommerce

Shopify

Book a 30-min consultation session where we will discuss your support cost optimization potential, experience improvements, including our online conversion increase techniques

Request a demo