Start with main key performance indicators: number of conversations, and automation level.
Find out the most frequently asked questions and their performance based on customers’ feedback.
Make actionable assumptions going through conversations, not aggregated data.
Thanks to Amio chatbot, we’ve discovered new and faster approaches to support our customers.
It was very easy to set up the bot, their team is really professional and onboarding was great.
The Amio platform together with their high level of expertise and know-how allowed us to get on the cutting edge of customer service.
I recently had the opportunity to try out Amio’s chatbot service and I was extremely impressed with the onboarding process.
Amio is the first chatbot that brought us significant and real cost savings.
The chat bot application is user-friendly and in addition, Amio shared their experience and valuable tips for improving client engagement.
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